*{box-sizing:border-box}html,body{margin:0;font-family:Arial,Helvetica,sans-serif;color:#222}body{background:var(--page-bg,#f7f7f7)}.orange-bar{height:74px;background:var(--primary,#ed970f);display:grid;grid-template-columns:48px 1fr 48px;align-items:center;text-align:center;padding:0 14px;color:#171717;font-size:20px;box-shadow:0 4px 16px #0001}.dots{font-size:21px;letter-spacing:2px}.guest-card{background:var(--card-bg,#fff);border:1px solid #dedede;border-radius:34px;margin:16px auto 100px;padding:28px 29px 29px;max-width:700px;width:calc(100% - 44px);box-shadow:0 1px 1px #00002}.promo-copy{font-size:18px;line-height:1.42}.promo-copy p{margin:0 0 18px}.guest-form{margin-top:25px}.guest-form label,.install-form label{display:block;font-size:18px;margin:0 0 18px}.guest-form input:not([type=hidden]),.install-form input:not([type=checkbox]):not([type=color]),.install-form textarea{display:block;width:100%;min-height:52px;border:1px solid #888;border-radius:7px;background:#eee;padding:12px 14px;font-size:18px;margin-top:10px;outline-color:var(--primary,#ed970f)}.primary{border:0;border-radius:23px;background:var(--primary,#ed970f);color:#161616;font-size:20px;font-weight:700;padding:20px 18px;cursor:pointer}.full{width:100%;margin-top:25px}.powered{position:fixed;bottom:0;left:0;right:0;height:67px;background:#eee;display:flex;align-items:center;justify-content:center;gap:8px;color:#555;font-size:15px;z-index:5}.tiny-logo{color:#e11;font-size:22px}.chat-shell{margin:0 auto 80px;background:var(--page-bg,#f8f8f8);max-width:900px;min-height:calc(100vh - 230px);display:flex;flex-direction:column}.agent-header{background:var(--card-bg,#fff);display:flex;align-items:center;gap:14px;padding:18px 20px;box-shadow:0 5px 18px #0001}.avatar{width:58px;height:58px;border-radius:5px;background:var(--primary,#ed970f);color:#fff;display:grid;place-items:center;font-size:27px;font-weight:bold}.agent-info{display:flex;flex-direction:column;gap:4px;flex:1}.agent-info b{font-size:20px}.agent-info span{font-size:16px}.online-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#198754}.brand-mark{font-size:18px;font-weight:bold;color:#b78137}.chat-meta{padding:25px 22px 5px;color:#777}.messages{padding:12px 22px 24px;flex:1;min-height:260px;overflow-y:auto;display:flex;flex-direction:column;gap:10px}.bubble{max-width:82%;padding:11px 14px;border-radius:15px;background:var(--card-bg,#fff);border:1px solid #e4e4e4;align-self:flex-start;overflow-wrap:anywhere;white-space:pre-wrap;line-height:1.4}.bubble.admin{align-self:flex-end;background:#fff0d7;border-color:#f7d69d}.bubble time{display:block;font-size:11px;color:#888;margin-top:5px;text-align:right}.chat-image{display:block;max-width:min(300px,65vw);max-height:320px;object-fit:contain;border-radius:10px}.composer{position:sticky;bottom:67px;background:var(--card-bg,#fff);border:1px solid #ddd;display:flex;align-items:center;padding:10px 14px;gap:10px;z-index:2}.composer input[type=text],.composer input:not([type=file]){flex:1;min-width:0;border:0;outline:0;font-size:18px;padding:12px 8px;background:transparent}.send-btn{border:0;background:var(--primary,#ed970f);color:#fff;border-radius:50%;width:48px;height:48px;font-size:24px;cursor:pointer}.attach-btn{font-size:30px;line-height:1;color:#555;cursor:pointer;display:grid;place-items:center;min-width:36px}.upload-status{font-size:13px;color:#666;padding:3px 14px}.notice{padding:12px 15px;margin:12px 0;border-radius:8px;background:#fff4d6}.notice.error{background:#ffe7e7;color:#8b1717}.notice.success{background:#e4f8e8;color:#155724}.install-page{min-height:100vh;padding:25px 14px;display:flex;align-items:flex-start;justify-content:center}.install-card{width:100%;max-width:680px;background:#fff;border:1px solid #ddd;border-radius:20px;padding:25px;box-shadow:0 4px 22px #0001}.install-card h1{margin-top:0}.install-form h3{margin:26px 0 14px}.install-form input:not([type=checkbox]):not([type=color]){height:48px;margin-top:7px;font-size:16px}.install-form textarea{font-size:16px;min-height:70px}.install-form label{font-size:15px;margin-bottom:15px}.install-form .primary{margin-top:12px}.install-form .check-label{display:flex;align-items:center;gap:10px}.install-form input[type=checkbox]{width:20px;height:20px}.color-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.color-grid input[type=color]{display:block;width:100%;height:46px;border:0;background:transparent}.admin-page{background:#f4f5f7;min-height:100vh}.admin-top{background:var(--primary,#ed970f);padding:16px 22px;display:flex;justify-content:space-between;align-items:center;gap:10px}.admin-top div:first-child{display:flex;flex-direction:column;gap:4px}.admin-top small{font-size:12px}.admin-top a{color:#222}.admin-layout{display:grid;grid-template-columns:minmax(260px,360px) 1fr;gap:14px;padding:14px;max-width:1500px;margin:auto;height:calc(100vh - 76px)}.inbox,.admin-chat{background:#fff;border:1px solid #ddd;border-radius:12px;overflow:hidden;display:flex;flex-direction:column;min-height:0}.inbox-title{display:flex;align-items:center;justify-content:space-between;padding:15px;border-bottom:1px solid #eee}.secondary{border:1px solid #ddd;background:#fff;border-radius:8px;padding:9px 12px;color:#222;text-decoration:none;font-size:13px;cursor:pointer}.inbox-tabs{display:flex;border-bottom:1px solid #eee}.inbox-tab{flex:1;background:#fff;border:0;padding:13px 6px;font-size:14px;cursor:pointer;border-bottom:3px solid transparent}.inbox-tab.active{border-bottom-color:var(--primary,#ed970f);font-weight:bold}.inbox-tab span{display:inline-block;border-radius:12px;background:#eee;padding:2px 7px;font-size:12px}.conversation-list{overflow-y:auto}.conversation-item{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid #eee;background:#fff;padding:14px;cursor:pointer}.conversation-item.selected{background:#fff2dc}.conversation-item strong,.conversation-item small,.conversation-item .preview{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-item small,.muted{color:#777;font-size:12px;margin-top:5px}.conversation-item .preview{font-size:13px;color:#555;margin-top:8px}.conversation-item .status{float:right;font-size:11px;color:#17834c}.pad{padding:12px}.empty-state{margin:auto;color:#777;text-align:center;padding:30px}.active-head{padding:14px 18px;border-bottom:1px solid #eee;display:flex;justify-content:space-between;align-items:center;gap:12px}.active-head div:first-child{display:flex;flex-direction:column;gap:5px;min-width:0}.active-head small{color:#777;overflow-wrap:anywhere}.head-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.admin-messages{min-height:0}.admin-chat .composer{position:static}.admin-chat .messages{flex:1}.closed-label{color:#a33;font-size:13px;padding:10px 18px}.settings-card{max-width:720px}.settings-card .install-form label{margin-bottom:15px}@media(max-width:700px){.guest-card{padding:22px 20px;border-radius:28px;width:calc(100% - 28px)}.promo-copy{font-size:17px}.guest-form input:not([type=hidden]){height:60px}.orange-bar{font-size:18px}.admin-layout{display:flex;flex-direction:column;height:auto;padding:8px}.inbox{height:35vh;min-height:180px}.admin-chat{height:55vh;min-height:350px}.admin-top{padding:13px;font-size:13px;align-items:flex-start}.active-head{align-items:flex-start;flex-direction:column}.head-actions{width:100%}.admin-chat .messages{min-height:150px}.chat-shell{min-height:calc(100vh - 260px)}.brand-mark{font-size:15px}.color-grid{grid-template-columns:1fr}}


/* V3: sidebar navigation */
.admin-sidebar-nav{display:flex;flex-direction:column;gap:4px;padding:10px;background:#fff;border-bottom:1px solid #eee}
.admin-sidebar-nav .side-link{display:flex;align-items:center;gap:12px;text-decoration:none;color:#333;padding:12px 14px;border-radius:9px;font-size:14px;font-weight:600}
.admin-sidebar-nav .side-link span{display:inline-flex;width:24px;justify-content:center;font-size:18px}
.admin-sidebar-nav .side-link:hover,.admin-sidebar-nav .side-link.active{background:#fff0d6;color:#6e4300}
.admin-user{white-space:nowrap}
.admin-chat .composer[hidden],#active-chat[hidden],#empty-state[hidden]{display:none!important}
.admin-chat .composer input{background:transparent}
#admin-upload-status{flex-shrink:0}
@media(min-width:701px){.admin-layout{grid-template-columns:minmax(270px,330px) minmax(0,1fr)}.admin-sidebar-nav{padding:9px}.admin-sidebar-nav .side-link{padding:10px 12px}}
@media(max-width:700px){.admin-sidebar-nav{display:grid;grid-template-columns:1fr 1fr 1fr;gap:3px;padding:6px}.admin-sidebar-nav .side-link{padding:9px 4px;justify-content:center;gap:4px;font-size:11px;white-space:nowrap}.admin-sidebar-nav .side-link span{width:auto;font-size:15px}.admin-user{font-size:12px}.admin-layout{gap:10px}}

/* V4: pengaturan rapi, responsif, dan pratinjau langsung */
.settings-page{background:#f3f5f8;color:#202631}.settings-layout{display:grid;grid-template-columns:250px minmax(0,1fr);gap:24px;max-width:1500px;margin:0 auto;padding:24px;align-items:start}.settings-sidebar{position:sticky;top:18px;background:#fff;border:1px solid #e4e7ec;border-radius:16px;padding:12px;box-shadow:0 5px 22px #15223808}.settings-side-title{font-size:11px;letter-spacing:1.5px;color:#9299a5;font-weight:800;padding:12px 12px 16px}.settings-nav{display:flex;align-items:center;gap:12px;padding:13px 12px;text-decoration:none;color:#394150;border-radius:11px;margin-bottom:4px}.settings-nav>span:first-child{width:36px;height:36px;display:grid;place-items:center;border-radius:10px;background:#f2f4f7;font-size:19px;flex-shrink:0}.settings-nav>span:last-child{display:flex;flex-direction:column;gap:4px}.settings-nav b{font-size:13px}.settings-nav small{font-size:11px;color:#8a919d}.settings-nav.active,.settings-nav:hover{background:#fff2dc;color:#754900}.settings-nav.active>span:first-child{background:var(--primary,#ed970f);color:#201600}.settings-main{min-width:0}.settings-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:3px 0 20px}.settings-heading h1{font-size:clamp(24px,3vw,32px);margin:6px 0 8px;letter-spacing:-.7px}.settings-heading p{margin:0;color:#707987;font-size:14px;line-height:1.6;max-width:650px}.eyebrow{font-size:11px;letter-spacing:1.8px;font-weight:800;color:#9a680e}.settings-heading .secondary{white-space:nowrap}.settings-columns{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(260px,.8fr);gap:20px;align-items:start}.settings-fields{display:flex;flex-direction:column;gap:16px;min-width:0}.settings-section{background:#fff;border:1px solid #e3e7ed;border-radius:15px;padding:22px;box-shadow:0 4px 18px #15223805}.section-heading{display:flex;align-items:flex-start;gap:12px;margin-bottom:21px}.section-icon{width:38px;height:38px;border-radius:11px;background:#fff1d8;color:#a66a00;display:grid;place-items:center;font-size:19px;flex-shrink:0}.section-heading h2{font-size:17px;margin:1px 0 5px}.section-heading p{font-size:12px;color:#828a97;margin:0;line-height:1.5}.field-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.field-grid>label{display:flex;flex-direction:column;gap:7px;font-size:12px;font-weight:700;color:#454d5a;min-width:0}.field-grid input:not([type=checkbox]):not([type=color]),.field-grid textarea{width:100%;border:1px solid #d9dee6;border-radius:9px;padding:12px 13px;background:#fbfcfd;color:#252b35;font:400 14px Arial,sans-serif;min-width:0;outline:none;transition:border-color .15s,box-shadow .15s}.field-grid input:focus,.field-grid textarea:focus{border-color:var(--primary,#ed970f);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary,#ed970f) 18%,transparent);background:#fff}.field-grid textarea{resize:vertical;line-height:1.5}.field-grid small{font-size:11px;color:#89919e;font-weight:400;line-height:1.5}.span-2{grid-column:1/-1}.toggle-list{grid-column:1/-1;border:1px solid #e6e9ef;border-radius:11px;overflow:hidden}.toggle-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 14px;border-bottom:1px solid #edf0f4;cursor:pointer}.toggle-row:last-child{border-bottom:0}.toggle-row span{display:flex;flex-direction:column;gap:4px}.toggle-row b{font-size:12px;color:#343b47}.toggle-row small{font-size:11px;color:#87909d;line-height:1.4}.toggle-row input{appearance:none;width:38px;height:22px;border-radius:20px;background:#d8dde5;position:relative;flex-shrink:0;cursor:pointer;transition:background .15s}.toggle-row input:before{content:"";position:absolute;left:3px;top:3px;width:16px;height:16px;background:#fff;border-radius:50%;box-shadow:0 1px 3px #0002;transition:transform .15s}.toggle-row input:checked{background:var(--primary,#ed970f)}.toggle-row input:checked:before{transform:translateX(16px)}.color-settings{display:flex;flex-direction:column;gap:10px}.color-field{display:flex;align-items:center;gap:12px;padding:12px;border:1px solid #e7eaf0;border-radius:11px}.color-swatch{width:35px;height:35px;border-radius:9px;border:1px solid #0001;flex-shrink:0}.color-field>span:nth-child(2){display:flex;flex-direction:column;gap:4px;flex:1}.color-field b{font-size:12px}.color-field small{font-size:11px;color:#87909d}.color-field input[type=color]{width:42px;height:35px;padding:2px;border:1px solid #dfe3ea;border-radius:8px;background:#fff;cursor:pointer}.settings-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.settings-actions .primary{width:auto;min-width:190px;padding:14px 20px;font-size:14px;border-radius:10px;margin:0}.settings-actions .secondary{padding:13px 16px}.preview-column{min-width:0}.preview-sticky{position:sticky;top:18px;background:#fff;border:1px solid #e3e7ed;border-radius:15px;padding:16px;box-shadow:0 4px 18px #15223805}.preview-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:13px;font-size:14px}.live-label{display:flex;align-items:center;gap:6px;font-size:10px;color:#218352;background:#e9f8ef;border-radius:20px;padding:5px 8px}.live-label i{width:6px;height:6px;border-radius:50%;background:#26a269}.visitor-preview{background:var(--page-bg,#f7f7f7);border:1px solid #e4e7eb;border-radius:12px;overflow:hidden;padding-bottom:16px}.preview-top{background:var(--primary,#ed970f);padding:13px 12px;text-align:center;font-size:14px;color:#201b11;overflow-wrap:anywhere}.preview-card{background:var(--card-bg,#fff);border:1px solid #e4e4e4;border-radius:14px;margin:12px;padding:14px}.preview-welcome{font-size:12px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.preview-agent{font-size:12px;font-weight:700;margin:9px 0}.preview-card>p{font-size:11px;line-height:1.5;color:#626b78;margin:0 0 12px;overflow-wrap:anywhere}.preview-field{margin:10px 0;min-width:0}.preview-field[hidden]{display:none}.preview-field>span{display:block;font-size:10px;margin-bottom:5px;color:#4d5664}.preview-field>div{font-size:10px;color:#9aa1ac;background:#f1f2f4;border:1px solid #d7dbe0;border-radius:6px;padding:10px 8px;overflow:hidden}.preview-button{margin-top:14px;text-align:center;background:var(--primary,#ed970f);border-radius:9px;padding:11px 8px;font-size:11px;font-weight:700;overflow-wrap:anywhere;color:#201600}.preview-note{text-align:center;font-size:9px;color:#8b929d;margin:12px 0 0}.preview-tip{font-size:11px;line-height:1.55;color:#7c8593;background:#f7f8fa;border-radius:9px;padding:12px;margin-top:12px}.settings-page .notice{padding:13px 15px;margin:0 0 16px}.settings-page .admin-top{min-height:76px}.settings-page .admin-top small{font-size:12px;color:#3f321d}.settings-page .admin-top a{font-weight:600}
@media(max-width:1000px){.settings-layout{grid-template-columns:205px minmax(0,1fr);gap:14px;padding:14px}.settings-columns{grid-template-columns:minmax(0,1fr)}.preview-column{order:-1}.preview-sticky{position:static}.visitor-preview{display:grid;grid-template-columns:1fr 1.4fr;align-items:start;padding-bottom:0}.preview-top{height:100%;min-height:100%;display:grid;place-items:center;align-content:start;overflow-wrap:anywhere}.preview-card{margin:10px}.preview-note{grid-column:1/-1;padding-bottom:10px}}
@media(max-width:650px){.settings-layout{display:flex;flex-direction:column;padding:10px;gap:12px}.settings-sidebar{position:static;width:100%;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:5px;padding:8px}.settings-side-title{grid-column:1/-1;padding:5px 7px 8px}.settings-nav{margin:0;padding:9px 7px;gap:7px;min-width:0}.settings-nav>span:first-child{width:30px;height:30px;font-size:15px}.settings-nav b{font-size:11px}.settings-nav small{font-size:10px}.settings-main{width:100%}.settings-heading{align-items:flex-start;flex-direction:column;margin:4px 2px 15px;gap:12px}.settings-heading h1{font-size:25px}.settings-heading p{font-size:13px}.settings-heading .secondary{font-size:12px}.settings-columns{display:flex;flex-direction:column;gap:13px}.settings-fields,.preview-column{width:100%}.preview-column{order:-1}.preview-sticky{padding:12px}.visitor-preview{display:block;padding-bottom:12px}.preview-top{height:auto;min-height:0;display:block}.preview-card{margin:10px}.preview-note{padding:0}.settings-section{padding:16px;border-radius:13px}.section-heading{margin-bottom:16px}.section-heading h2{font-size:16px}.field-grid{grid-template-columns:minmax(0,1fr);gap:13px}.span-2,.toggle-list{grid-column:1}.field-grid input:not([type=checkbox]):not([type=color]),.field-grid textarea{font-size:16px}.settings-actions{display:grid;grid-template-columns:1fr}.settings-actions .primary,.settings-actions .secondary{width:100%;text-align:center}.settings-page .admin-top{padding:12px 14px}.settings-page .admin-user{font-size:11px}.settings-page .admin-top small{font-size:10px}}


/* V5: arah bubble dibalik khusus sisi pengunjung; chat mobile memenuhi viewport */
.visitor-page .messages .bubble.admin{align-self:flex-start;background:#fff;border-color:#e4e4e4;border-radius:15px 15px 15px 4px}
.visitor-page .messages .bubble:not(.admin){align-self:flex-end;background:#fff0d7;border-color:#f7d69d;border-radius:15px 15px 4px 15px}
.admin-page .admin-chat .messages .bubble:not(.admin){align-self:flex-start;background:#fff;border-color:#e4e4e4;border-radius:15px 15px 15px 4px}
.admin-page .admin-chat .messages .bubble.admin{align-self:flex-end;background:#fff0d7;border-color:#f7d69d;border-radius:15px 15px 4px 15px}
@media(max-width:700px){
  .visitor-page:has(.chat-shell){height:100vh;height:100dvh;overflow:hidden;display:flex;flex-direction:column}
  .visitor-page .orange-bar{height:50px;min-height:50px;flex-shrink:0;font-size:16px;padding:0 10px}
  .visitor-page .chat-shell{width:100%;max-width:none;height:calc(100vh - 105px);height:calc(100dvh - 105px);min-height:0;flex:1;margin:0;overflow:hidden}
  .visitor-page .agent-header{flex-shrink:0;padding:10px 14px;gap:10px}
  .visitor-page .avatar{width:42px;height:42px;font-size:21px}
  .visitor-page .agent-info b{font-size:16px}
  .visitor-page .agent-info span{font-size:12px}
  .visitor-page .brand-mark{font-size:13px}
  .visitor-page .chat-meta{flex-shrink:0;padding:12px 14px 4px;font-size:13px}
  .visitor-page .messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:12px 14px 16px;gap:9px}
  .visitor-page .messages .bubble{max-width:84%;font-size:15px;line-height:1.4;padding:10px 12px;border-radius:15px}
  .visitor-page .bubble time{font-size:10px}
  .visitor-page .composer{position:static;flex-shrink:0;bottom:auto;padding:8px 10px;gap:7px;min-height:62px}
  .visitor-page .composer input[type=text],.visitor-page .composer input:not([type=file]){font-size:16px;padding:10px 5px}
  .visitor-page .send-btn{width:44px;height:44px;flex-shrink:0}
  .visitor-page .attach-btn{min-width:30px;font-size:27px}
  .visitor-page .upload-status{flex-shrink:0;padding:2px 10px;font-size:12px}
  .visitor-page .powered{height:55px;font-size:12px}
}


/* V6: posisi bubble di halaman pengunjung berlawanan dengan panel admin */
.visitor-page .messages .bubble:not(.admin){align-self:flex-end}
.visitor-page .messages .bubble.admin{align-self:flex-start}

/* V6: mode chat mobile admin agar kolom balasan selalu terlihat */
.mobile-back{display:none}
@media(max-width:700px){
  .admin-layout{height:auto;min-height:calc(100dvh - 70px);display:flex;flex-direction:column}
  .admin-layout.mobile-chat-active{height:calc(100dvh - 70px);min-height:0;padding:8px}
  .admin-layout.mobile-chat-active .inbox{display:none}
  .admin-layout.mobile-chat-active .admin-chat{display:flex;height:100%;min-height:0;flex:1}
  .admin-layout.mobile-chat-active .admin-chat #active-chat:not([hidden]){display:flex;flex-direction:column;flex:1;min-height:0;overflow:hidden}
  .admin-layout.mobile-chat-active .active-head{flex-direction:row;align-items:center;flex-wrap:wrap;padding:10px;gap:8px}
  .admin-layout.mobile-chat-active .active-head>div:first-of-type{flex:1;min-width:120px}
  .admin-layout.mobile-chat-active .mobile-back{display:inline-block;flex:0 0 auto}
  .admin-layout.mobile-chat-active .head-actions{width:auto;flex:1 0 100%;gap:6px}
  .admin-layout.mobile-chat-active .head-actions .secondary{padding:8px 10px}
  .admin-layout.mobile-chat-active .admin-chat .messages{flex:1;min-height:0;max-height:none;overflow-y:auto}
  .admin-layout.mobile-chat-active .admin-chat .composer{position:relative;bottom:auto;flex:0 0 auto;padding:8px;gap:6px}
  .admin-layout.mobile-chat-active .admin-chat .composer input{font-size:16px;padding:10px 6px}
  .admin-layout.mobile-chat-active .admin-chat .send-btn{width:44px;height:44px;flex:0 0 44px}
  .admin-layout.mobile-chat-active #admin-upload-status{flex:0 0 auto}
}


/* V8: menu pilihan obrolan yang berfungsi */
.orange-bar{position:relative;z-index:20}
.dots-menu-button{border:0;background:transparent;color:inherit;font:inherit;font-size:22px;font-weight:700;letter-spacing:2px;padding:10px 4px;cursor:pointer;min-width:42px;min-height:42px;justify-self:start;touch-action:manipulation}
.visitor-menu{position:absolute;left:12px;top:calc(100% + 6px);width:min(290px,calc(100vw - 24px));background:#fff;border:1px solid #e1e1e1;border-radius:12px;box-shadow:0 8px 28px #0002;padding:7px;z-index:50;text-align:left;color:#222}
.visitor-menu[hidden]{display:none!important}
.visitor-menu button{display:block;width:100%;border:0;background:#fff;text-align:left;padding:13px 12px;border-radius:8px;font-size:14px;color:#222;cursor:pointer}
.visitor-menu button:active,.visitor-menu button:hover{background:#f4f4f4}
.visitor-menu form{margin:0}
.visitor-menu button.danger{color:#b42318}
@media(max-width:700px){
  body.visitor-page.visitor-chat-page{height:100vh;height:100dvh;min-height:0;overflow:hidden;display:flex;flex-direction:column}
  body.visitor-page.visitor-chat-page>.orange-bar{height:50px;min-height:50px;flex:0 0 50px;padding:0 10px;font-size:16px}
  body.visitor-page.visitor-chat-page>.chat-shell{height:auto;min-height:0;max-height:none;flex:1 1 auto;width:100%;max-width:none;margin:0;overflow:hidden;display:flex;flex-direction:column;padding-bottom:0}
  body.visitor-page.visitor-chat-page>.chat-shell>.messages{flex:1 1 0;min-height:0;max-height:none;overflow-y:auto;overscroll-behavior:contain}
  body.visitor-page.visitor-chat-page>.chat-shell>.composer{position:relative;inset:auto;flex:0 0 auto;z-index:3;margin:0;background:var(--card-bg,#fff);padding:8px 10px;min-height:62px;display:flex}
  body.visitor-page.visitor-chat-page>.chat-shell>.upload-status{flex:0 0 auto;min-height:0}
  body.visitor-page.visitor-chat-page>.powered{position:relative;left:auto;right:auto;bottom:auto;inset:auto;height:55px;min-height:55px;flex:0 0 55px;z-index:1}
}

/* Kolom formulir tambahan */
.custom-fields-list{display:flex;flex-direction:column;gap:12px}.custom-fields-empty{padding:15px;border:1px dashed #d6dbe3;border-radius:10px;color:#7c8593;font-size:13px;line-height:1.5;background:#fafbfc}.custom-field-card{border:1px solid #e2e6ed;border-radius:12px;padding:14px;background:#fbfcfe;min-width:0}.custom-field-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.custom-field-card-head b{font-size:13px}.custom-field-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.custom-field-grid>label{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:700;color:#454d5a;min-width:0}.custom-field-grid input:not([type=checkbox]),.custom-field-grid select,.custom-field-grid textarea{width:100%;min-width:0;border:1px solid #d9dee6;border-radius:8px;padding:10px;background:#fff;font:400 14px Arial,sans-serif;color:#252b35}.custom-field-wide{grid-column:1/-1}.custom-field-toggles{display:flex;gap:18px;flex-wrap:wrap}.custom-field-toggles label{display:flex;align-items:center;gap:7px;font-size:12px;color:#454d5a}.custom-field-toggles input{width:18px;height:18px;accent-color:var(--primary,#ed970f)}.add-custom-field{width:100%;margin-top:12px;padding:12px;border-style:dashed;font-weight:700}.custom-fields-help{font-size:11px;line-height:1.5;color:#818a97;margin:12px 0 0}.custom-guest-field textarea,.custom-guest-field select{display:block;width:100%;min-height:52px;border:1px solid #888;border-radius:7px;background:#eee;padding:12px 14px;font:400 18px Arial,sans-serif;margin-top:10px;outline-color:var(--primary,#ed970f)}.custom-guest-field textarea{min-height:100px;resize:vertical}.visitor-custom-fields{display:flex;flex-direction:column;gap:4px;margin-top:5px}.visitor-custom-fields small{color:#6e7581;font-size:12px;overflow-wrap:anywhere}
@media(max-width:650px){.custom-field-grid{grid-template-columns:minmax(0,1fr)}.custom-field-wide{grid-column:1}.custom-field-toggles{gap:12px}.custom-field-card{padding:12px}}

/* V10: kolom formulir yang rapi dan responsif */
.custom-layout-setting{display:flex;flex-direction:column;gap:7px;padding:14px;margin:0 0 14px;background:#fff8eb;border:1px solid #f1d9aa;border-radius:12px}.custom-layout-setting label{font-size:13px;font-weight:700;color:#454d5a}.custom-layout-setting select{width:100%;min-height:44px;border:1px solid #d9dee6;border-radius:9px;background:#fff;padding:10px 12px;font-size:14px;color:#252b35}.custom-layout-setting small{font-size:12px;line-height:1.5;color:#7c8593}.custom-fields-section .custom-field-card{padding:16px;background:#fff;border:1px solid #e0e5ed;border-radius:14px;box-shadow:0 2px 7px #1c26350a}.custom-fields-section .custom-field-card-head{padding-bottom:11px;border-bottom:1px solid #edf0f4}.custom-fields-section .custom-field-card-head b{font-size:15px;color:#242a34}.custom-fields-section .custom-field-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.custom-fields-section .custom-field-grid>label{font-size:13px;line-height:1.35}.custom-fields-section .custom-field-grid input:not([type=checkbox]),.custom-fields-section .custom-field-grid select,.custom-fields-section .custom-field-grid textarea{display:block;min-height:44px;border:1px solid #d6dce5;border-radius:9px;padding:10px 12px;font-size:14px;background:#fbfcfe}.custom-fields-section .custom-field-grid textarea{min-height:82px}.custom-fields-section .custom-field-toggles{padding-top:4px;gap:10px 18px}.custom-fields-section .custom-field-toggles label{font-size:13px;font-weight:600;background:#f7f8fa;border:1px solid #e9edf2;border-radius:9px;padding:9px 11px}.custom-fields-section .add-custom-field{border:1px dashed #d99a26;background:#fff9ef;color:#805400;border-radius:11px;min-height:48px}.guest-custom-grid{display:grid;grid-template-columns:repeat(var(--guest-custom-columns,2),minmax(0,1fr));gap:0 16px;align-items:start}.guest-custom-grid .custom-guest-field{min-width:0;margin-bottom:18px}.guest-custom-grid .custom-guest-field input,.guest-custom-grid .custom-guest-field select,.guest-custom-grid .custom-guest-field textarea{width:100%;min-width:0;font-size:16px}.guest-custom-grid .custom-guest-field:has(textarea){grid-column:1/-1}@media(max-width:650px){.custom-fields-section .custom-field-grid{grid-template-columns:minmax(0,1fr);gap:12px}.custom-fields-section .custom-field-wide{grid-column:1}.custom-fields-section .custom-field-card{padding:13px}.custom-fields-section .custom-field-toggles{display:grid;grid-template-columns:1fr}.guest-custom-grid{grid-template-columns:minmax(0,1fr)}.guest-custom-grid .custom-guest-field:has(textarea){grid-column:1}}

/* Visitor form: compact mobile proportions matching the supplied reference */
@media(max-width:700px){
  body.visitor-page:not(.visitor-chat-page) .guest-card{width:calc(100% - 32px);margin:16px auto 88px;padding:19px 19px 20px;border-radius:28px}
  body.visitor-page:not(.visitor-chat-page) .promo-copy{font-size:16px;line-height:1.42}
  body.visitor-page:not(.visitor-chat-page) .promo-copy p{margin-bottom:14px}
  body.visitor-page:not(.visitor-chat-page) .guest-form{margin-top:20px}
  body.visitor-page:not(.visitor-chat-page) .guest-form label{font-size:16px;line-height:1.4;margin-bottom:14px}
  body.visitor-page:not(.visitor-chat-page) .guest-form input:not([type=hidden]),body.visitor-page:not(.visitor-chat-page) .guest-form select,body.visitor-page:not(.visitor-chat-page) .guest-form textarea{min-height:50px;height:50px;padding:10px 12px;font-size:16px;margin-top:8px;border-radius:7px}
  body.visitor-page:not(.visitor-chat-page) .guest-form textarea{height:auto;min-height:80px}
  body.visitor-page:not(.visitor-chat-page) .guest-form .primary{font-size:18px;padding:15px 14px;border-radius:18px}
  body.visitor-page:not(.visitor-chat-page) .guest-form .full{margin-top:18px}
}


/* V15: foto agen dan logo brand yang dapat diatur dari backoffice */
.avatar.photo-avatar{overflow:hidden;background:#f2f2f2;padding:0}
.avatar.photo-avatar img{width:100%;height:100%;display:block;object-fit:cover;border-radius:inherit}
.brand-logo{display:block;width:auto;max-width:150px;height:auto;max-height:54px;object-fit:contain;flex:0 1 150px}
.upload-settings{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;min-width:0}
.upload-setting-card{display:flex;align-items:center;gap:12px;padding:13px;border:1px solid #e3e7ed;border-radius:12px;background:#fbfcfe;min-width:0}
.upload-preview{display:flex;align-items:center;justify-content:center;flex:0 0 68px;width:68px;height:68px;border-radius:10px;background:#fff0d6;border:1px solid #f0dfbf;overflow:hidden;color:#805400;font-weight:700;font-size:13px}
.upload-preview img{width:100%;height:100%;object-fit:contain}
.avatar-upload-preview img{object-fit:cover}
.logo-upload-preview{flex-basis:88px;width:88px;height:58px;padding:4px}
.upload-setting-copy{display:flex;flex-direction:column;gap:6px;min-width:0}
.upload-setting-copy b{font-size:13px;color:#303744}
.upload-setting-copy small{font-size:11px;color:#7d8693;line-height:1.45}
.upload-setting-copy input[type=file]{width:100%;min-width:0;font:12px Arial,sans-serif;color:#555}
@media(max-width:650px){
 .upload-settings{grid-template-columns:minmax(0,1fr)}
 body.visitor-page:not(.visitor-chat-page) .guest-card{width:calc(100% - 40px);padding:16px 16px 17px;border-radius:24px;margin-top:13px}
 body.visitor-page:not(.visitor-chat-page) .promo-copy{font-size:15px;line-height:1.4}
 body.visitor-page:not(.visitor-chat-page) .promo-copy p{margin-bottom:12px}
 body.visitor-page:not(.visitor-chat-page) .guest-form{margin-top:16px}
 body.visitor-page:not(.visitor-chat-page) .guest-form label{font-size:15px;margin-bottom:12px}
 body.visitor-page:not(.visitor-chat-page) .guest-form input:not([type=hidden]),body.visitor-page:not(.visitor-chat-page) .guest-form select,body.visitor-page:not(.visitor-chat-page) .guest-form textarea{min-height:46px;height:46px;padding:9px 11px;font-size:15px;margin-top:7px}
 body.visitor-page:not(.visitor-chat-page) .guest-form textarea{height:auto;min-height:76px}
 body.visitor-page:not(.visitor-chat-page) .guest-form .primary{font-size:16px;padding:13px 12px;border-radius:16px}
 body.visitor-page:not(.visitor-chat-page) .guest-form .full{margin-top:15px}
 .visitor-page .agent-header{padding:8px 12px;gap:9px}
 .visitor-page .avatar{width:48px;height:48px;flex:0 0 48px;font-size:20px}
 .visitor-page .agent-info b{font-size:15px}
 .visitor-page .agent-info span{font-size:11px}
 .visitor-page .brand-logo{max-width:100px;max-height:38px;flex-basis:100px}
 .visitor-page .brand-mark{font-size:12px}
}